Growth: Notable Clients and New Managed WordPress Features

Today we are happy to share a few details on new plan features and highlight our continued success in serving the enterprise WordPress hosting market. As we continue to grow (read our last Growth: post) we have been working on new tools and configurations for our large scale clients, many of which we’ll very soon be porting to all WordPress hosting clients. New WordPress Hosting Management Plugin Includes Stats & Cache Management We are excited to announce the release of our new management plugin for our WordPress hosting service, which will enhance the experience for our customers. We have taken a few…

It’s a marathon not a sprint. Winning at customer service.

Every single hosting company has had an outage, a bad customer experience, or something that has gone wrong to upset a customer. It’s just the nature of the beast. Some companies are able to take their lumps and recover. For some it may become a pattern where even despite their best efforts later on they have built a negative reputation with the customer base that dogs them for years. It is not a matter of if your hosting company will have an issue negatively affecting you, but when. So as a hosting company, which we are, how do we tackle this inevitable situation?…

A new look for the service that started it all.

Many moons ago we started on this project, however you are now looking at the spanking new Pagely® branding and website. We made a few branding and stylistic tweaks along the way in our five years of managing WordPress, but this is the first top to bottom rebrand. Have a look around and please tell us what you think. So what’s new? The logo for one. We spent some time working through a few hundred concepts for a new mark. When we came up with this stylized P and new font combo we were sold. In our opinion, they are clean…

Building Page.ly, A Founder’s Story.

I wrote a 5 part “Founder’s Story” on how we built page.ly. We touched on some of the technical aspects such as server configuration and system design choices as well as some business aspects. Give them a read if you will. Part 1 : Identifying the opportunity Part 2 : Managed WordPress Hosting Part 3 : Early Scaling and Security Part 4 : Scalable and Fast Managed WordPress Hosting Part 5 : Growing forward Cheers.      

Building Page.ly Part5: Growing forward

This is the fifth and final installment of a mulitpart part series where we aim to share with you some of the technical aspects of what powers the Managed WordPress Hosting system we developed here at page.ly, how we started, the recent server improvements and a bit on the things to come. [Part 1] [Part 2] [Part 3] [Part 4] Out with the old So we have deployed a new server stack and continue to tune it for optimal performance and scalability. What’s left to do you ask? Our business dashboard, has performed it’s duties well all these years but it is time to…

Building Page.ly Part4: Scalable and Fast Managed WordPress Hosting

This is the fourth installment of a mulitpart part series where we aim to share with you some of the technical aspects of what powers the Managed WordPress Hosting system we developed here at page.ly, how we started, the recent server improvements and a bit on the things to come. [Part 1] [Part 2] [Part 3] Time to go big. When we started this journey many years ago, we made system choices fitting at the time. We grew, and grew some more, and kept on growing and the old system was straining. In the summer of 2011 we began work on page.ly 3.0….

Building Page.ly Part3: Early Scaling and Security

This is the third installment of a mulitpart part series where we aim to share with you some of the technical aspects of what powers the Managed WordPress Hosting system we developed here at page.ly, how we started, the recent server improvements and a bit on the things to come. [Part 1] [Part 2] Page.ly finds a new home and begins to scale. Mid 2010 and Page.ly was really starting to take off. It was time to think about scaling and we also needed a new hosting partner that would help us manage the hardware. We were also very aware of security concerns…

Building Page.ly Part2: Managed WordPress Hosting

This is the second of a mulitpart part series where we aim to share with you some of the technical aspects of what powers the Managed WordPress Hosting system we developed here at page.ly, how we started, the recent server improvements and a bit on the things to come. [Part 1] Building a better mousetrap. Page.ly was launched in 2009 after a complete rewrite of the WordPress hosting system prototype we talked about in Part1 of this series. That idea worked, but I think it was ultimately ahead of it’s time and suffered from lack of effective marketing and audience identification. In late 2009…

Building Page.ly Part1: Identifying the opportunity

This is the first of a mulitpart part series where we aim to share with you some of the technical aspects of what powers the Managed WordPress Hosting system we developed here at page.ly, how we started, the recent server improvements and a bit on the things to come. Backstory Way back in the internet dark ages; like pre-twitter Sally and I owned and operated a web consultancy shop in Phoenix Arizona. We served all manner of clients with your typical fare of web related services like site design (remember dreamweaver?), SEO, light programming and the like. Around late 2005 we started…