Put your house in order with CrazyEgg

A few months back we re-branded Pagely and deployed a new website. It was a total re-do of everything. Our primary goal was to not just improve the aesthetics of our site, but the sales performance of it as well. Get more people seeing the information we want them to see, and ultimately buying our service or engaging our sales team. How do you know when a design is working? Test and measure everything. We have used Optimzely for some time to test copy, placement, and other factors to drive engagement. One aspect of this process is knowing and understanding where…

Growth: Notable Clients and New Managed WordPress Features

Today we are happy to share a few details on new plan features and highlight our continued success in serving the enterprise WordPress hosting market. As we continue to grow (read our last Growth: post) we have been working on new tools and configurations for our large scale clients, many of which we’ll very soon be porting to all WordPress hosting clients. New WordPress Hosting Management Plugin Includes Stats & Cache Management We are excited to announce the release of our new management plugin for our WordPress hosting service, which will enhance the experience for our customers. We have taken a few…

Catch Pagely Co-Founder/CEO Joshua Strebel on these two great podcast’s

Our co-founder Joshua Strebel was recently interviewed by Kirk Bowman on his successful Art of Value podcast to discuss value pricing. Listen here. A simple question with many complex answers: How do you create happy customers and earn more money? Joshua was also recently invited to host the 185th episode of the WPTavern Weekly podcast. Topic’s included how Pagely got started, and future directions the company is exploring. Tip: Some NSFW language.  

Growth: Pagely is Scaling Up

Here at Pagely® we talk a lot about scaling, and typically it’s of the hosting variety. Lots of servers, lots of bits and bytes put to work for our clients. Today we’re not here to talk about that, but rather how we ourselves are scaling up. So here’s the scoop. As a company our revenue has doubled in the past 3 quarters. We are now serving 30+ billion HTTP requests per month, plus overseeing 20,000 plugin updates per month. Our total files under management now exceed 1.25 billion. We have customers in Amazon’s data centers all over the world including…

It’s a marathon not a sprint. Winning at customer service.

Every single hosting company has had an outage, a bad customer experience, or something that has gone wrong to upset a customer. It’s just the nature of the beast. Some companies are able to take their lumps and recover. For some it may become a pattern where even despite their best efforts later on they have built a negative reputation with the customer base that dogs them for years. It is not a matter of if your hosting company will have an issue negatively affecting you, but when. So as a hosting company, which we are, how do we tackle this inevitable situation?…

Bidding Competitor’s Trademark in Adwords. Good Marketing or Shady Practice?

Adwords bidding on competitor’s trademarked terms. So for those of you not familiar with adwords, here is a 1 sentence primer: You can buy ads on “the Google” that users see when they search for something. We buy focused ads for our business Pagely®. So when a user searches for something related to our product/industry we may want you to see an advert for our service. It’s common practice and is just part of doing business on the internet. One aspect of buying ads has to do with the trademarked brand name’s used as keyword triggers. There are some rules around…

What Does ‘Best WordPress Hosting Service’ Even Mean?

It’s easy to toss around hyperbole online. Everything is ‘epic’, more than one service is ‘unique’ and there’s little qualifying what can be considered as ‘best’. Does it mean the best uptime? What about the best customer service?  How about the most help with design? Or even, simply, the least complicated? For a freelance writer, the best WordPress hosting service means something quite different than it does to a small business owner or a freelance programmer. Regardless, the following conversation always comes to mind. Client: “I’d like to redo my website. And we’d like to move our somename.wordpress.com blog over…

Hosting Your Own Blog: The Upsides

The beauty of publishing on the internet is that it’s so easy, nearly everyone can do it. With a plethora of free options out there, from Tumblr to WordPress.com and Blogspot to YouTube, getting your words/images/video/audio out there can be extremely beneficial to anyone. But none of those, at least in the free, most basic sense, really mean you’re hosting your own blog. With domain names like theorlandojones.tumblr.com or randomcelebrity.wordpress.com, you’re losing out on a ton of options both in branding and customizability. While celebrities like Orlando Jones certainly doesn’t need help standing out amongst so much online noise, you,…

Resellers: The new system is now live.

All active resellers have just received an email with details on using the new setup. Thank you for your patience as we worked to improve the experience for you and your clients. Interested in becoming a Pagely Reseller? We have made our suite of world-class WordPress Hosting tools available to agencies and developers for some time. We have recently revamped the entire system to make it easier, more flexible, and more powerful.  For more details and to apply head over here. Resellers with some dev skills may utilize our new Partner API to build custom solutions or use our WordPress plugin for easy dropin…