See you at WordCamp Buenos Aires

We will be attending WordCamp Buenos Aires this year to meet some of our customers and to help shine light on the vibrant South American WordPress scene. The event is May 30th from 9am to 6pm at the San Martin Cultural Center, located right in downtown Buenos Aires. As a sponsor we will be giving away t-shirts and other schwag on a first come first serve basis. We have had a team of professional translators assist us in translating some of our various collateral and will be looking to add new clients to our already booming data center location in Sao…

WordPress 4.2 Rollout

WordPress 4.2 “Powell” has shipped! We will be rolling this out to customers starting Monday 4/27. All customers can expect to be updated by Wednesday 4/29. The new features of 4.2 include Press this – Improved content sharing from your press this bookmark or mobile device Added support for Chinese, Japanese, and Korean characters, musical and mathematical symbols, and hieroglyphs. Emoji support. Customizer – Now preview all your themes through the customizer. Additional embed support – Paste Tumblr and Kickstarter links directly in the post editor. Streamlined plugin updates – Say goodbye to the boring loading screen. Under the hood utf8mb4 support…

Growth: Notable Clients and New Managed WordPress Features

Today we are happy to share a few details on new plan features and highlight our continued success in serving the enterprise WordPress hosting market. As we continue to grow (read our last Growth: post) we have been working on new tools and configurations for our large scale clients, many of which we’ll very soon be porting to all WordPress hosting clients. New WordPress Hosting Management Plugin Includes Stats & Cache Management We are excited to announce the release of our new management plugin for our WordPress hosting service, which will enhance the experience for our customers. We have taken a few…

Announcing the Ultimate in Big Data Storage

Announcing the Ultimate in Big Data Storage: Pagely® and U-Haul™ join forces to deliver new cloud data storage service. Big data storage is no joke. A lot goes into choosing the right company that can scale while providing a durable and secure environment. Here at Pagely, our team unanimously agreed that a partnership with the largest storage company, U-Haul™ made perfect sense. Some of U-Haul’s offerings sealed the deal for us. It was a no-brainer. They offer scalable storage. You can store your big data in a unit the size of a small closet or even as large as a 3…

Catch Pagely Co-Founder/CEO Joshua Strebel on these two great podcast’s

Our co-founder Joshua Strebel was recently interviewed by Kirk Bowman on his successful Art of Value podcast to discuss value pricing. Listen here. A simple question with many complex answers: How do you create happy customers and earn more money? Joshua was also recently invited to host the 185th episode of the WPTavern Weekly podcast. Topic’s included how Pagely got started, and future directions the company is exploring. Tip: Some NSFW language.  

Growth: Pagely is Scaling Up

Here at Pagely® we talk a lot about scaling, and typically it’s of the hosting variety. Lots of servers, lots of bits and bytes put to work for our clients. Today we’re not here to talk about that, but rather how we ourselves are scaling up. So here’s the scoop. As a company our revenue has doubled in the past 3 quarters. We are now serving 30+ billion HTTP requests per month, plus overseeing 20,000 plugin updates per month. Our total files under management now exceed 1.25 billion. We have customers in Amazon’s data centers all over the world including…

It’s a marathon not a sprint. Winning at customer service.

Every single hosting company has had an outage, a bad customer experience, or something that has gone wrong to upset a customer. It’s just the nature of the beast. Some companies are able to take their lumps and recover. For some it may become a pattern where even despite their best efforts later on they have built a negative reputation with the customer base that dogs them for years. It is not a matter of if your hosting company will have an issue negatively affecting you, but when. So as a hosting company, which we are, how do we tackle this inevitable situation?…

Pagely to host WordPress business leaders at PressNomics 3

Hundreds of business leaders from the WordPress community will arrive in Phoenix next week for the 3rd installment of PressNomics, The business of WordPress conference. Hatched as an idea to bring the engaging conference hallway conversation’s to center stage, PressNomics is the must attend event on the calendars of many. The event is hosted and run by the team here at Pagely, and organized by Pagely’s Co-Founder, Sally Strebel who initiates and manages the 6 months of planning leading up to the event. This year 19 speakers from within and around the WordPress community will share their stories, insights, and lessons learned…

WordPress Update 4.1 Dinah

WordPress 4.1 is now available!  We are happy to announce that we are pushing out the 4.1 update to all standard plan clients throughout the day. As usual no action will need to be taken from your side, we’ll be managing the update, so if we spot any problems the team will be on deck ready to address them. Some of the highlights include: The new Twenty Fifteen default theme  Distraction free post edit screen Language conversion in the General settings menu Log out everywhere from your profile screen Vine embeds There have also been some under the hood improvements…

What kind of content do you want?

In the early ’70s a company named Optical Distortion invented contact lenses for chickens as a solution to them pecking each others’ eyes out, rather than snipping their beaks. They never asked farmers for their input and became the focal point of one of the most downloaded HBR case studies of all time. I’m sure you can imagine that things didn’t end well for them. It’s important to develop products and services people actually want, and one of the ways to do that is to well, ask for their input. That’s the goal of this post. I surveyed a sample…