Category: Building Pagely
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It’s a marathon not a sprint. Winning at customer service.
Every single hosting company has had an outage, a bad customer experience, or something that has gone wrong to upset a customer. It’s just the nature of the beast. Some companies are able to take their lumps and recover. For some it may become a pattern where even despite their best efforts later on they…
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How Does Your Caching Work?
This post is the ninth in a series called “Pagely Answers”, which seeks to provide in-depth answers to questions that are hard to handle with a simple FAQ. We cache HTML content wherever possible because it’s an order of magnitude fast (500ms vs 10ms) and a couple orders of magnitude more scalable (50 concurrent users…
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How Does Your Support Work?
This post is the eighth in a series called “Pagely Answers”, which seeks to provide in-depth answers to questions that are hard to handle with a simple FAQ. Here at Pagely, we offer two levels of support. We have one level of support for shared hosting customers, and that includes those on our Business thru…
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I Plan On Running WooCommerce. Have Any Tips?
This post is the sixth in a series called “Pagely Answers”, which seeks to provide in-depth answers to questions that are hard to handle with a simple FAQ. Today we talk about WooCommerce Hosting. If you’ve been running WooCommerce and noticed that your site slowed down considerably because of it, then you’re not alone. In…
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I Plan On Running BuddyPress. Have Any Tips?
This post is the fifth in a series called “Pagely Answers”, which seeks to provide in-depth answers to questions that are hard to handle with a simple FAQ. So you’ve launched your social network and are using BuddyPress to power it. You’re built on top of WordPress which clearly rocks. However, you’ve noticed your site…
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How Do You Handle Core & Plugin Updates?
This post is the fourth in a series called “Pagely Answers“, which seeks to provide in-depth answers to questions that are hard to handle with a simple FAQ. Pagely offers automatic updates of WordPress core as well as any plugins. Our system is uniquely designed to keep thousands of WordPress sites updated, secure, and running…
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How Does Migration Work?
This post is the second in a series called “Pagely Answers“, which seeks to provide in-depth answers to questions that are hard to handle with a simple FAQ. One of the most common questions we get asked is about how our migration process works. In this post, I’ll explain our migration policy as well as…
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A new look for the service that started it all.
Many moons ago we started on this project, however you are now looking at the spanking new Pagely® branding and website. We made a few branding and stylistic tweaks along the way in our five years of managing WordPress, but this is the first top to bottom rebrand. Have a look around and please tell…
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Building Pagely: The Early Years (2006-2012)
When Pagely first launched in 2006, the idea was simple: we wanted to make it easier for people to get online with WordPress. We grew rapidly at first, starting out as a WordPress software-as-a-service solution and quickly evolving into the first managed hosting platform for WordPress. Over six years, we stumbled, got up, tried again,…
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Launched: Pagely – Better Websites, Fast
We are happy to announce the launch of our managed WordPress hosting service, Pagely. It took us about 60 days to put this service together, and we feel privileged to say that within minutes of launching, paid customer began utilizing the service. What’s the skinny? Pagely is a service that automates the configuration and installation…