1. Home
  2. Maintenance
  3. Can customers choose when maintenance…

Can customers choose when maintenance windows occur?

We give our customers options for monthly two-hour maintenance window slots when potentially site-disruptive maintenance is required. Ubuntu, NGINX and PHP updates are examples of potentially service-disrupting updates that would occur during these predefined windows.

Due to the nature of High Availability configurations, these plans are exempt from experiencing any maintenance-related downtime. We can apply these updates to each server in a staggered fashion to avoid affecting your website’s visitors.

Was this article helpful?