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Does Pagely Provide Server Maintenance?

Yes, this service is at the core of our value we offer in relieving the time, energy and expense to our customers this overhead can involve. This allows our users to operate worry-free in this regard and prioritize their focus and attention on content and customer relationship success, leaving the integrity of their WordPress apps in the hands of experts.

What Aspects Does Pagely Maintain?

We maintain the entire stack on your behalf from OS-level kernel updates, to PHP/MySQL/Apache and both WordPress core and plugins updates. These automatic maintenance updates to your WordPress core and plugin files ensure you’re using the most performant and secure versions to date.

If you’d like an added measure of insurance to any potential breakage an automatic plugin update may cause, we recommend staging clones of your WordPress site to test plugin updates and code deploys before pushing to your live/production site.

Daily WordPress Backups

Backups provide a safe, contained repository of your files and database to restore from in the event of a disaster or user-generated error. We perform nightly backups on your behalf which are stored off of your main web server onto a secure S3 account managed by us.

If you’d like copies of your backups to accrue in your own S3 account, we can help enable this for you. Check out our article on Sending Backups To Your Own Amazon S3 Bucket for more information.

Durable Disaster Recovery

Each hosting plan provides a specific disaster recovery procedure with varied Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) depending on the type of configuration your WordPress site is running on: single web server vs. multi-server cluster. These also involve varied maintenance events/upgrades on whether you’re sharing traffic across multiple servers or not.

Find our DR scenario policies with a downloadable document in the linked page on our website.

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