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Does Pagely have an Incident Response program?

At Pagely, we provide an Incident Response program when a compromise is detected on a customer’s site. Our Incident Response program will provide customers with a full report of our staff’s findings to the best of our ability. This will include: What indicators of compromise were detected, what steps were taken to clean up the site, what the initial attack vector was (if identified), and recommended remediation steps to prevent further compromise. New files are scanned daily on all customer sites to search for known signs of malware.

It is not uncommon that our Incident Response program will detect an unreleased or 0-day exploit being used in the wild. If possible, for these matters we perform a patch for the exploit to remediate the immediate risk, then follow our Vulnerability Disclosure process with the author of the vulnerable code.

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