1. Home
  2. Access & Compatibility
  3. What’s the Scope For SSH…

What’s the Scope For SSH and Git Access?

Customers have full git integration capability with us. SSH is partially restricted – we disallow running “apt get update” nor “apt get install.” Since we use Ansible recipes to be able to provision your environment from scratch, we can’t offer complete SSH access.

If you would like to install custom libraries, we can and need to perform that on your behalf through a HelpDesk support ticket. The reason we disallow this self-serve capability is because it would restrict our ability to re-provision you in the event we would need to.

Read into our Disaster Recovery procedures and timelines for all of our plan configurations.

Was this article helpful?