{"id":836,"date":"2019-01-15T15:09:15","date_gmt":"2019-01-15T22:09:15","guid":{"rendered":"https:\/\/pagely.com\/kb\/?post_type=ht_kb&#038;p=836"},"modified":"2019-10-24T08:13:39","modified_gmt":"2019-10-24T15:13:39","slug":"pagely-incident-response-program","status":"publish","type":"ht_kb","link":"https:\/\/pagely.com\/kb\/en\/pagely-incident-response-program\/","title":{"rendered":"Security Incident Response Plan &#8211; What&#8217;s Included:"},"content":{"rendered":"<p>At Pagely, we prepare an Incident Response program when a compromise is detected on a customer\u2019s WordPress site. We provide a range of proactive and subsequent reactive measures to ensure <a href=\"https:\/\/pagely.com\/solutions\/secure-wordpress-hosting\/\">Secure WordPress Hosting<\/a> for each of our valued customers. Our Incident Response program will detail a full report of our staff&#8217;s findings to the absolute best of our ability.<\/p>\n\n\n<h4>These detailed reports include:<\/h4>\n\n\n\n<ul><li>What indicators of compromise were detected<\/li><li>What steps were taken to clean up the site<\/li><li>What the initial attack vector was (if identified)<\/li><li>Our expert recommendations towards remediation steps to prevent further compromise.<\/li><\/ul>\n\n\n\n<p>New files are scanned daily on all customer sites to search for known signs of malware.<\/p>\n\n\n\n<p>It is not uncommon that our Incident Response program will detect an unreleased or 0-day exploit being used in the wild. If possible, for these matters we perform a patch for the exploit to remediate the immediate risk, then follow our Vulnerability Disclosure process with the author of the vulnerable code.<\/p>\n\n\n\n<p>Security is a top priority we take extreme care of. Find more information on how we cater to security using our <a href=\"https:\/\/support.pagely.com\/hc\/en-us\/articles\/211815057-PressARMOR-\">PressARMOR\u2122 service<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Pagely, we prepare an Incident Response program when a compromise is detected on a customer\u2019s WordPress site. We provide a range of proactive and subsequent reactive measures to ensure [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Pagely&#039;s Security Incident Response Plan","_seopress_titles_desc":"Pagely&#039;s Incident Response program is issued when a compromise is detected on a customer\u2019s site with a full report of our expert staff&#039;s findings directly.","_seopress_robots_index":""},"ht-kb-category":[32],"ht-kb-tag":[25,146,8],"acf":[],"_links":{"self":[{"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/ht-kb\/836"}],"collection":[{"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/comments?post=836"}],"version-history":[{"count":0,"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/ht-kb\/836\/revisions"}],"wp:attachment":[{"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/media?parent=836"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=836"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/pagely.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}