Does Pagely provide server maintenance? Yes, we maintain the entire stack on your behalf from OS-level kernel updates, to PHP/MySQL/Apache and both WordPress core and...
Do you have regulary scheduled maintenance windows? What time do they occur? Maintenance windows for updates that may create momentary downtime are weekly 9pm-midnight PST on Thursdays by default and you would...
Can customers choose when maintenance windows occur? We give our customers options for monthly two-hour maintenance window slots when potentially site-disruptive maintenance is required. Ubuntu, NGINX and PHP...
How are security patches handled? Security-related patches are applied to customer servers in a timely manner based on the severity of the patch, all of which...
When Pagely updates the software stack, which components are automated vs. manual? All updates are driven by Ansible (the name our central configuration management system) albeit the process is kicked off by a human for...