Is There an Additional Cost For CDN? Each Pagley hosting plan provides an allotment of CDN that is included in your monthly plan fee, along with a...
Are Security Patches Applied Automatically? Yes, our security-conscious staff perform all regular server maintenance for our customers. Security-related patches in software on your server are mandatory, automatically...
Do OS Updates Get Deployed Across All Environments? Is There An Option to Patch in Phases? No, and there is currently no way for us to selectively delay the OS updates on certain machines. To offer...
Does Pagely Support Shibboleth? Yes, we do support Shibboleth. We see this primarily used by Higher-Ed schools & universities using WordPress as their Single...
Uptime Guarantees At Pagely? Our Service Level Agreement explains our aggressive promises and policy regarding uptime for your website(s). Click the link to review...
Support For a Site Defacement: If your WordPress site suffers a defacement, our support engineers are here to lend you a hand. To understand a...
Does Pagely’s Plans Come With SSL Support? Yes, we support SSL at no extra charge. Since we don’t offer SSL certificates directly through Pagely, you would be...
What Do Our WordPress Backups Consist of? A copy of the WordPress filesystem and an export of the database. These are created for each of your WordPress...
Are Customers Able to Access & Manage the MySQL Database? Yes, phpMyAdmin access is enabled for you by default — just login into the Atomic Control Panel and scroll down...
Is VaultPress Compatible With Pagely? Yes. If you require an “on-demand” backup feature, installing VaultPress‘ WordPress plugin for this purpose would be a viable option....