How Should Customers Address a Performance Issue With Pagely? If you have any questions or issues concerning the performance of your website, we encourage customers to Contact Support by opening up a...
Can I Host HTML Files Separately From WordPress at Pagely? Yes, we can host static HTML files for you in subdirectories of your WordPress instance. What we don’t support are...
Regulatory Compliance for WordPress at Pagely Maintaining Compliance for WordPress can be a complex feat to accomplish. Common compliance laws we see frequently requested, which we’re...
Is Pagely Compatible With Roots.io/Bedrock? We are not compatible with Roots/Bedrock or anything that modifies the core WordPress folder structure. The main goals that are...
Who Has Access to Our WordPress Data At Pagely? Only those employees in departments who need access to your data in order to maintain your stack and provide any support you may...
Options For Logging & Preventing Data Exfiltration At Pagely We have SSH logs to show connections to the VPS and bash history. If you want a more formal audit...
Is There a Non Disclosure Agreement Between Pagely and Its Customers? Pagely does not provide a confidentiality agreement by default but we’re happy to sign a mutual NDA if presented during...
How Pagely Separates Files From Getting Commingled When Hosting Multiple Domains Each WordPress instance has its own self-contained database. We control WordPress core via symlinks, so each application’s database and site...
Does Pagely Support Visual Composer? Yes, we support Visual Composer. If you’re looking for something more intuitive and easy control options for updating your WordPress...
Does Pagely Support Cloudflare Railgun? We support using Cloudflare as a CDN, and many of our customers choose to do so, but we do not...