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What do you mean by “Guided Launch”?

“Guided Launch” refers to us hand-holding you through the process of cutting over live. This comes standard with every VPS purchase with us and is the latter stage of the larger onboarding process mapped out here. You have a dedicated onboarding manager who shepherds you through the larger process and then the “guided launch” is what happens on the day of cutover while you’re working with a support person on our side via livechat to step you through the DNS cutover process and monitor site traffic and site performance as the cutover happens.

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