Are Customers Required to Run the Latest Version of WordPress? Yes, for both security and functionality reasons, we require customers to run the latest versions of WordPress. We know making...
Does Pagely Offer High Availability Hosting Plans? Yes, High Availability is offered on select hosting plans. With a stellar track record preceding us and aggressive 99.99% Minimum...
Malware Scanning for Your WordPress Website All web applications and user home directories at Pagely are scanned daily for indicators of malicious software. We use our own...
Does Pagely Have Regularly Scheduled Maintenance Windows? Maintenance windows for updates that may create momentary downtime are weekly 9pm-midnight PST on Thursdays by default and you would...
Does Pagely Offer One-Click Deployment Options? Yes, setting up Git is the primary method our customers use for their deployment process. This provides your developers with...
Does Pagely Handle My WordPress Updates? Yes. We perform updates across the entire stack for our customers and relieve this headache and concern with keeping WordPress...
Are Security Patches Applied Automatically? Yes, our security-conscious staff perform all regular server maintenance for our customers. Security-related patches in software on your server are mandatory, automatically...
Do OS Updates Get Deployed Across All Environments? Is There An Option to Patch in Phases? There’s currently no way for us to selectively delay the OS updates on certain machines. To offer some assurance, we...
Uptime Guarantees At Pagely? Our Service Level Agreement explains our aggressive promises and policy regarding uptime for your website(s). Click the link to review...
Can Customers Choose When Maintenance Occurs? We give our customers options for monthly two-hour maintenance window slots when potentially site-disruptive maintenance is required. Ubuntu, NGINX and PHP...