This schedule is for the benefit of our customers and prospects during the winter holidays. Please consult this schedule and plan accordingly.
Why? – Because people matter. We employ highly skilled and passionate folk that give 125% all year so that our clients and our company are well positioned to take a deserved holiday break.
We hope you and yours have a happy and safe holiday season.
Check in with your account manager today to review and prepare for the shopping season. An ounce of prevention is worth a pound of cure.
Full
Full operations, sales, customer support and live chat.
Light
Light operations. The team is “on-call” and do check-in and address issues periodically – however response times will be more infrequent. During these times you may wish not to take any actions that could impair your site.
Critical Only
Everyone is on holiday. Our team will only respond to critical system level issues.
Thanksgiving
| Nov 21st | Full |
| Nov 22nd | Light |
| Nov 23rd | Critical Only |
| Nov 24th | Critical Only |
| Nov 25th | Light |
| Nov 26th | Light |
| Nov 27th | Full |
Winter/Christmas/New Year
| Dec 21st | Full |
| Dec 22nd | Light |
| Dec 23rd | Light |
| Dec 24th | Critical Only |
| Dec 25th | Critical Only |
| Dec 26th | Critical Only |
| Dec 27th | Critical Only |
| Dec 28th | Light |
| Dec 29th | Light |
| Dec 30th | Light |
| Dec 31st | Light |
| Jan 1st | Critical Only |