Skilled & Passionate Hosting Support

No up-sells. No phone trees. No blame. Just real honest to goodness help from skilled WordPress experts.

Peace of Mind Starts Here

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Anytime our WordPress sites are down we lose money. When reliability became an issue at our previous host we knew there was only one place to turn: Pagely.

Carl Hancock
  • Tierless Every agent is a bonafide engineer that can actually solve your issue the first time.
  • Seamless Because every agent is skilled you will rarely be transferred between agents, saving you time and hassle.
  • Peerless Consistently praised for our skilled and caring support, our team solves issues others struggle to even diagnose.

6 Month Customer Satisfaction

99.3%

Net Promoter Score

72.7

What is NPS? Given the NPS range of -100 to +100, a “positive” score or NPS above 0 is considered “good”, +50 is “Excellent,” and above 70 is considered “world class.” Based on global NPS standards, any score above 0 would be considered “good.”

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I sleep well at night knowing that Pagely's web application firewall is running 24/7. I don't have to think about it, I can focus on growing my business without worrying about security. I just know that it's there. It's peace of mind knowing my clients are safe and I'm safe.

Glen Patchet

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We're all very happy with Pagely's amazing customer support. They've been a perfect fit for our tech needs, and we'd happily recommend them to other large content sites looking for fully-managed WordPress hosting.

Alex Baker

Median Ticket Response Time

12 mins

Support Channels & Hours

Pre-Sales FAQ

Support Documentation

Ticket Based Support

24 / 7

Live Chat

8-5PM (PST) M-F

Private Slack Channel

8-5PM (PST) M-F

Twitter

Phone

Available on select plans.