The Industry’s Highest Rated Support

No up-sells. No phone trees. No blame. Just real, honest-to-goodness help from skilled WordPress experts.


Every agent is a bonafide engineer that can actually solve your issue the first time.


Because every agent is skilled you will rarely be transferred between agents, saving you time and hassle.


Consistently praised for our skilled and caring support, our team solves issues others struggle to even diagnose.

We’re not happy, unless you’re happy.

Our dedication to providing industry-leading support and service is reflective in the feedback we receive from our customers.



Customer Effort Score

96% of Pagely customers think our support team is a delight to work with.



Net Promoter

Most Pagely customers would recommend us to a colleague or friend, but never a competitor.

*Customer Effort Score and Net Promoter Score are calculated by Delighted, our 3rd party source for measuring customer experience. What is NPS? Given the NPS range of -100 to +100, a “positive” score or NPS above 0 is considered “good”, +50 is “Excellent,” and above 70 is considered “world class.” Based on global NPS standards, any score above 0 would be considered “good.”

Support Channels & Availability

Support Tickets

Available 24/7

Live Chat


Slack Channel

8-5PM (PST) M-F

Phone support is available to customers on select plans. Contact our Technical Solutions team for more information.

Support Resources

Pre-Sales FAQ

Support Documentation


Want to know more?

Let us know what questions you have and we’ll set up a complimentary consultation to discuss how Pagely can bring your website to the next level.