• Pagely and Managed WordPress – 10 years strong.

    Ten years ago this month, we launched Pagely and kicked off what has grown into the $2-3 Billion dollar channel known commonly as Managed WordPress Hosting. At the time, people questioned the need for the services they now take for granted, and which are increasingly becoming commoditized. Over the last decade, the wider WordPress ecosystem

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  • The Best WordPress Security Plugins of 2019

    For a variety of reasons WordPress sites are targeted by hackers. This makes addressing security vulnerabilities a critical aspect of managing a WordPress website. WordPress attacks are not an isolated issue that only affects popular sites — you can’t avoid them simply by being a small, relatively unknown website. If your site runs on WordPress,

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  • AWS versus Google Cloud: Comparing Clouds [Mid-2019]

    For quite a few years AWS had little competition in the cloud provider space. Today, that’s no longer true. Oracle, Microsoft, Alibaba, Google, and other heavy-hitters have entered the market and each of their cloud solutions has unique strengths and weaknesses. The competition between cloud providers is great for end users. Ultimately we get better

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  • A Survival Guide to Migrating Away from your Failing WordPress Host

    Not all hosts are created equal. When it comes to Managed WordPress Hosting, that fact is becoming ever more clear to us with near-daily sales calls from people with business-critical WordPress sites at a loss because their current host is failing them. This is a conversation that happens all too often, so we’re addressing it

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  • B2B Sales Process Automation: “Leviathan” Unveiled

    True to our open source business ethos we’re conducting an experiment in radical transparency and unveiling some of our key systems and business processes. Our hope is that by sharing some of the innovative “secret sauce” other startups will implement, refine and extend some of these ideas. Here is a recording of most of the

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  • Optimizing WordPress for Speed

    There’s a lot of hype around page speed, and the hype is usually centered around 2 main points: SEO: The Google algorithm measures page load time as one of its many search ranking factors UX – User Experience: It’s well documented that slow loading websites create a poor user experience, increase bounce rates, and lower

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  • GravityView Diversity Grant

    As PressNomics 6 approaches, it’s humbling to see how it’s grown beyond a conference for people that power the WordPress economy, to a community of awesome individuals and organizations that come together to spark change in our ecosystem. I’d like to introduce you to Zack Katz, creator of GravityView and co-founder of the company with

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  • Blue Oceans. Notes on Joshua Strebel’s WCPHX Keynote presentation (Part 2)

    This is part two of a series on my recent keynote for WordCamp Phoenix, where I took the stage in front of my local business and WordPress community to share some insights and lessons learned. The video is embedded below and in this post, I will unpack a couple of the concepts and ideas from

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  • Expectations From Customer Support In Today’s Top Brands

    For many brands, the concept of customer support has been a comforting constant over the last several decades of broad, dynamic changes in the marketplace. But now technology is rapidly changing customer support expectations, and today’s brands have to transform their support solutions in order to stay competitive–and stay on their customers’ good sides. In

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  • How to Develop a Business Continuity Plan

    The unpredictable and varied nature of modern disasters — whether they’re hurricanes, cyberattacks, or wildfires — can make planning for business continuity a challenge. Disaster can strike anytime, anywhere. Your plans become even more important as the world grows ever-less predictable. Because the fact is that, on a long enough timeline, disaster will happen. A

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