Careers At Pagely

We are a small group of passionate folks doing big things in a massive market. Join us as we make our dent in the universe.

Pagely is a bootstrapped and profitable company. We got that way with hard work and a deep commitment to quality of product and service. We adhere to a talk less, do more mentality. The old school work ethic rules.

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO

  • 100% Remote Work
  • Competitive Salary
  • Healthcare Coverage (US Residents)
  • 401k w/ 4% match (US Residents)
  • Paid Vacation
  • Paid Parental Leave

Information Security / Data Privacy Engineer

The InfoSec Team at Pagely is charged with mitigating risk to the company as a whole – protecting our customer sites from attack – acting swiftly and confidently upon any detected indicators of compromise.

We are hiring for multiple positions: Mid/Sr Level candidates should apply.

Successful information security engineer candidates are interested in web security, malware detection, WordPress security, incident response, penetration testing, investigating vulnerabilities, consumer data privacy, the specific data privacy and information security concerns of large enterprises, and regulatory compliance (GDPR, CCPA).

“An ounce of Prevention is worth a pound of cure.” – Someone Intelligent

The ideal candidate should be comfortable with:

  • Working and communicating with customers dealing with compromises.
  • Identifying vectors of attacks and implement preventative measures.
  • Deciphering system and service logs.
  • Understand vulnerabilities and risks common to WordPress, Linux, and other hosting related utilities.
  • Malware cleanup/remediation.
  • Security hardening on Linux servers, and hosting services such as Apache, NGINX, SSH, etc.

Experience with the following are required:

  • AWS, Ansible, WordPress, Linux CLI, wp-cli, Apache, NGINX, PHP
  • PHP (de)obfuscation, PHP debugging/auditing, SOC environment
  • Patch management, WordPress plugin development, Vulnerability assessment, Bug Bounties.

Position Requirements:

  • 3+ years specifically in Linux Information Security
  • 1+ years specifically in AWS IaaS environments
  • You understand why reports like these are necessary, must be kept up to date, and are good for business.

Role Details:

  • $65k-$140k Salary DOE
  • Diverse and Globally Distributed Team
  • Casual + Friendly Team
  • 401k + 4% match (US Candidates)
  • Medical Benefits (US Candidates)
  • Flexible PTO
  • Fully remote

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO


DevOps Engineer – Remote – Jr. Level

We are currently prioritizing candidates interested in our 3rd shift (1AM-9AM MST). UK, AU, and other International candidates are welcome to apply for this remote position.

Current openings are for Junior-level DevOps Engineers. Starting annual salary range is $50,000-65,000 USD depending on your experience level. This is a great opportunity for a technical support engineer to move into an operations and developer role.

DevOps at Pagely builds and maintains the infrastructure powering our Managed WordPress Hosting Platform. By providing coverage across 3 shifts, our international team of DevOps Engineers helps our customers sleep more soundly knowing their sites are in good hands. Using many of the available services on Amazon Web Services, languages such as PHP, Lua, and Python, and tools like Ansible and Terraform, we’re always working to improve an already-great platform that many global brands and companies consider to be the only viable home for their mission-critical web properties.

Being a DevOps Engineer at Pagely is not just a glorified sysadmin gig. We empower each member of the team to take on recurring problems and solve them instead of settling for the status quo. Responsibilities rotate between handling incoming alerts, fielding the more complex support tickets for our clients, and working on various projects to improve efficiency, monitoring, performance, and features.

The ideal candidate is someone who feels at home in an SSH terminal or with an API, but also enjoys interacting directly with customers via our online helpdesk and over Slack. Contributing to and refining our documentation is a routine part of our processes. As a remote team, we are brought together by tools and automation that help us all collaborate asynchronously.

Naturally, working with WordPress is a major part of the job, but there are many underlying technologies and supporting systems you’ll gain experience with as part of your day-to-day work. Experience with Ubuntu Linux, NGINX, PHP-FPM, Redis, MySQL, Apache, ElasticSearch, Jenkins, InfluxDB — just to name a few — will give you an advantage in getting up to speed. But, we’re a team with diverse talents. If you aren’t super familiar with everything listed here, that’s okay too.

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO


Customer Support Platform Engineer

Natural Ability:

Remote Customer Support Engineer at Pagely

Mission:

To provide an exceptional support experience to our many enterprise clients.

Outcomes:

  1. Handle incoming support requests in a timely and professional manner.
  2. Fully solve impressive problems in a tier-less support structure.
  3. Communicate across departments to solve client problems and document solutions for teammates.
  4. Meet deadlines critical to customer success.

Role-based competencies:

  • Excellent written communication
  • Passion for research and continued development
  • Creative solutions to complex problems
  • Ability to organize and prioritize effectively
  • Strong troubleshooting abilities
  • Ability to deliver exceptional results and communicate results to customers

Cultural fit:

  • Devoted communication to clients and team members
  • Self-motivated and disciplined
  • Ability to hold self and team members accountable
  • Growth mindset
  • Adhering to the golden rule for clients and team

Qualifications:

  • Required:
    • 3+ years of support experience (or educational and professional equivalent)
    • Must know LAMP/LEMP
    • Knowledge of networks and cloud computing
    • Firm understanding of WWW (domains, DNS, servers, web caching, etc.)
  • Will Put You Ahead:
    • WordPress/web hosting experience
    • WordPress core, themes, and/or plugin experience
    • HTML, CSS, and PHP/mySQL debugging experience
    • Familiarity with JSON, YML, and/or Linux command line

Benefits:

  • 100% Remote Work
  • Competitive Salary
  • Healthcare Coverage (US Residents)
  • 401k w/ 4% match (US Residents)
  • Paid Vacation
  • Paid Parental Leave

Notes:

  • The current priority is: second and third shift (MST)

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO