Careers At Pagely

We are a small group of passionate folks doing big things in a massive market. Join us as we make our dent in the universe.

Learn about the Seven C's: See our Values

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO

  • 100% Remote Work
  • Competitive Salary
  • Healthcare Coverage (US Residents)
  • 401k w/ 4% match (US Residents)
  • Paid Vacation
  • Paid Parental Leave

Technical Project Manager / Scrum Master

In collaboration with the CTO, Director of Hosting, and Engineering Manager, you’ll support the software engineering and platform teams by: building project requirements documentation, building and managing project timelines, pro-actively surfacing bottlenecks, guiding cross workstream handoffs and liaising with non technical stakeholders to ensure projects are delivered on time. You are knowledgeable in Agile methodology and Scrum and able to educate others.

A Day in the Life

  • Management of the end-to-end delivery of large, complex, multi-staged projects using Agile Methodology.​
  • Be the scrum master for the teams. Own planning, standups, demos, retrospectives and the execution of sprints. Removes blockers and always finds the path forward in challenging situations.
  • Managing the expectations both internally and possibly externally.
  • Communicate with end users and technology teams, gathering information, diagnosing issues, and providing regular and timely updates to the teams and management.
  • Documenting any progress made across all working components of a project.
  • Responsible for maintaining JIRA Project Dashboards and ad-hoc decks and presentations.
  • Prepare detailed product requirements:
    • Write user stories and acceptance criteria.
    • Gather requirements from stakeholders and update stakeholders on status while effectively managing expectations.
    • Triage, discuss, and prioritize incoming tickets from other teams
  • Review and prioritize activities based on business and customer impact
  • Organize product launches including working with marketing and documentation teams, executives, and other team members
    • Writing/Disseminating the weekly team status updates
    • Release management
  • Keep technical debt in check. Ensure teams are using modern practices and tools in order to build the product.  Recognize and drive change for the entire development community.

Qualifications

  • Ability to identify and set milestones and provide clear expectations.
  • Strong resource management skills.​ Ability to distribute resources across multiple projects based on priority and availability. to deliver with quick time-to-market.
  • Strong communication skills.​
  • CSM and/or CSPO Preferred.
  • 2+ years of experience as a technical project manager or scrum master
  • WordPress experience is a bonus.

Compensation

Starting annual salary range is $80,000-105,000 USD depending on your experience level.

Why Work at Pagely?

  • 100% Remote Work
  • Competitive Salary
  • Healthcare, Dental, and Vision Coverage (US Residents)
  • 401k w/ 4% match (US Residents)
  • Paid Vacation
  • Paid Parental Leave

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO


Product Marketing Manager

Are you an expert in the motivations and buying patterns of modern technology buyers? Do you have experience crafting simple & compelling messaging that will prompt buyers to engage with a SaaS offering? If so, we’d like to hear from you!

Pagely is looking for a hands-on, top performer to join our marketing team as our Product Marketing Manager. This individual will help define Pagely’s value proposition and execute a SaaS-based marketing plan to grow our share of the WordPress hosting market. You will help equip our company with the message, methods and customer-centric approach to ensure a great end-to-end customer experience throughout the entire SaaS lifecycle — from acquisition, to engagement and through retention.

Pagely moves quickly and remains on the cutting edge of WordPress technology, so you must have a technical understanding of enterprise content management, web hosting, and working knowledge of the IT marketplace. We’re looking for someone who excels at asking questions, answering those questions through experimentation and learning new technologies, and who can clearly communicate complex technical solutions into simple, benefit-oriented terms that motivate buyers.

A Day in the Life

  • Develop both external (marketing communications) and internal (sales enablement) messaging and collateral.
  • Collaborate cross-functionally with sales, product management, support, client success and professional services teams to launch and promote our solutions to both new and existing clients.
  • Help develop strategic marketing campaigns and programs (like ABM outreach), and drive awareness, demand, revenue and customer satisfaction/retention.
  • Consult, collaborate with, and support our partners in promoting our WordPress hosting solution to their customers – matching their buyer personas and behaviors.
  • Nurture our community of potential customers, leads, clients and WordPress professionals on social media and other digital communities by engaging directly, curating content and helping us to grow our reach overall.
  • Participate in select industry events and conferences to create additional brand exposure.
  • Develop customer communication strategies and content to create additional value for Pagely’s customers.

Qualifications

  • 3+ years of technical product marketing, business development or marketing management experience.
  • 3+ years work experience creating B2B marketing content.
  • 3+ years experience with WordPress in either a personal or professional manor.
  • Self-driven; able to work independently as well as within a distributed team.
  • Knowledge of current digital marketing best practices, including SEO, social media, email, and graphic design.
  • Experience in identifying target markets and buyers, with the ability to develop marketing campaigns that engage, inform & motivate.
  • Excellent verbal and written communication skills; capable of presenting the vision, plan and results of marketing plans to stakeholders at all levels inside and outside of the organization.
  • Ability to thrive in a data driven organization.
  • Familiarity with digital creation tools such as Adobe Photoshop, Adobe Illustrator, and Canva.
  • Familiarity with marketing automation platforms and CRM systems such as HubSpot.

Why Work at Pagely?

  • Fast-growing company with room to quickly rise in the ranks.
  • Fully remote, but with a growing team on the ground in Salt Lake City, Utah.
  • Diverse and globally distributed team.
  • 401k + 4% match.
  • Medical benefits.
  • Flexible PTO, paid vacation, and a great work/life balance.

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO


Sales Development Representative

Pagely is the managed hosting company for WordPress. We have spent more than a decade building an industry-leading brand with industry-leading people, and now we are looking to expand our team. Joining our newly-revamped sales team is an excellent opportunity to learn the tech/software industry. You’ll also have the ability to quickly learn and advance  as a leader and advocate of doing business the “Pagely Way”.

Pagely is looking for an ambitious Sales Development Representative in the greater Salt Lake City area. While we are a fully remote company, our Director of Sales and Director of Marketing are based in the area. We are looking to grow our sales/marketing teams in SLC and hope you can be a part of the action!

A Day in the Life

  • Demand generation via emailing, warm call follow ups, and planning out campaigns in your designated territory/channel
  • Effectively communicate Pagely’s value proposition, on a vertical-by-vertical basis, to secure initial meetings with prospects
  • Discover, navigate and document an organization’s landscape and hand-off to the Account Executive team
  • Maintain all daily activity info in our HubSpot CRM
  • Embrace the Pagely culture as the public face of our growing brand

Qualifications

  • Reliable, confident, and articulate with great interpersonal skills
  • Ability to work a large volume of emails and calls over time
  • Bachelor’s Degree or similar

Expectations for Success

  • Generating a pipeline of leads and business opportunities through prospecting into companies
  • Successfully handing off leads to Account Executive team
  • Effectively communicating Pagely’s value prop relative to the broader hosting market
  • Ensure that all activity in HubSpot is updated and accurate

Our Team

Starting on the Sales Development Team, you will receive world class training on our products and sales process, get acclimated to the industry, and get familiar with our client demographic. Those who exemplify a high degree of integrity and exceptional performance, will be quickly promoted onto one of our Corporate Sales Teams across multiple product lines. Corporate Sales representatives have the opportunity to progress in sales or leadership positions.

The Sales Development team is an essential team in Pagely sales and marketing efforts and is responsible for a combination of demand response, demand management and demand creation. The primary charge of a Sales Development Representative is to fill and manage the top portion of the sales pipeline, allowing Account Executives to focus on closing business. Extraordinary training will be provided for ideal candidates and the Sales Development team will serve as a recruiting source for other internal Pagely positions. You will report to the Director of Enterprise Sales.

Why Work at Pagely?

  • Fast-growing company with room to quickly rise in the ranks
  • Fully remote, but with a growing team on the ground in SLC
  • Diverse and globally distributed team
  • 401k + 4% match
  • Medical Benefits
  • Flexible PTO, paid vacation, and a great work/life balance

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO


DevOps Engineer

We are currently prioritizing candidates interested in our 1st shift (9am-5pm MST/GMT-7). International candidates are also welcome to apply.

Current openings are for Junior- to Mid-level DevOps Engineers. Starting annual salary range is $50,000-85,000 USD depending on your experience level. This is a great opportunity for a technical support engineer to move into an operations and developer role.

A Day in the Life

DevOps at Pagely builds and maintains the infrastructure powering our Managed WordPress Hosting Platform. By providing coverage across 3 shifts, our international team of DevOps Engineers helps our customers sleep more soundly knowing their sites are in good hands. Using many of the available services on Amazon Web Services, languages such as PHP, Lua, and Python, and tools like Ansible and Terraform, we’re always working to improve an already-great platform that many global brands and companies consider to be the only viable home for their mission-critical web properties.

Being a DevOps Engineer at Pagely is not just a glorified sysadmin gig. We empower each member of the team to take on recurring problems and solve them instead of settling for the status quo. Responsibilities rotate between handling incoming alerts, fielding the more complex support tickets for our clients, and working on various projects to improve efficiency, monitoring, performance, and features.

The ideal candidate is someone who feels at home in an SSH terminal or with an API, but also enjoys interacting directly with customers via our online helpdesk and over Slack. Contributing to and refining our documentation is a routine part of our processes. As a remote team, we are brought together by tools and automation that help us all collaborate asynchronously.

Naturally, working with WordPress is a major part of the job, but there are many underlying technologies and supporting systems you’ll gain experience with as part of your day-to-day work. Experience with Ubuntu Linux, Laravel, NGINX, PHP-FPM, Docker, Redis, MySQL, Apache, ElasticSearch, Jenkins, InfluxDB — just to name a few — will give you an advantage in getting up to speed. But, we’re a team with diverse talents. If you aren’t super familiar with everything listed here, that’s okay too.

Compensation

  • Starting annual salary range is $50,000-85,000 USD depending on your experience level.

Why Work at Pagely?

  • 100% Remote Work
  • Competitive Salary
  • Healthcare, Dental, and Vision Coverage (US Residents)
  • 401k w/ 4% match (US Residents)
  • Paid Vacation
  • Paid Parental Leave

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO


Customer Support Engineer

Mission

To provide an exceptional support experience to our many enterprise clients.

Outcomes

  1. Handle incoming support requests in a timely and professional manner.
  2. Fully solve impressive problems in a tier-less support structure.
  3. Communicate across departments to solve client problems and document solutions for teammates.
  4. Meet deadlines critical to customer success.

Role-based Competencies

  • Excellent written communication
  • Passion for research and continued development
  • Creative solutions to complex problems
  • Ability to organize and prioritize effectively
  • Strong troubleshooting abilities
  • Ability to deliver exceptional results and communicate results to customers

Cultural Fit

  • Devoted communication to clients and team members
  • Self-motivated and disciplined
  • Ability to hold self and team members accountable
  • Growth mindset
  • Adhering to the golden rule for clients and team

Qualifications

  • Required:
    • 3+ years of support experience (or educational and professional equivalent)
    • Must know LAMP/LEMP
    • Knowledge of networks and cloud computing
    • Firm understanding of WWW (domains, DNS, servers, web caching, etc.)
  • Will Put You Ahead:
    • WordPress/web hosting experience
    • WordPress core, themes, and/or plugin experience
    • HTML, CSS, and PHP/mySQL debugging experience
    • Familiarity with JSON, YML, and/or Linux command line

Additional Notes

  • We are currently prioritizing candidates available for first shift between the hours of 06:00-18:00 MST/GMT -7.

Why Work at Pagely?

  • 100% Remote Work
  • Competitive Salary
  • Healthcare, Dental, and Vision Coverage (US Residents)
  • 401k w/ 4% match (US Residents)
  • Paid Vacation
  • Paid Parental Leave

Our goal at Pagely is to be an inclusive and welcoming environment for everyone. The merit of your work and the content of your character win the day. #EEO