Category: Building Pagely
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Managed WordPress Hosting is 7 years old.
7 years ago this month, Pagely launched as a service that aimed to smooth and eliminate some of the technical hurdles of launching and hosting a WordPress powered site. It was a brand new category at the time, and now Managed WordPress Hosting is a ubiquitous channel within the broader Hosting industry. Estimates paint just…
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Act 3: In which we go from good to great.
At Pagely it is about people, not numbers. We don’t make announcements of recent VC, nor posts touting our revenues and always offer an opaque answer when we are asked how many employees or clients we have or revenue earned. We measure all these things, but we focus on the people we serve and the…
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Rapid deploy of VPS in any region
We have received two primary types of feedback from our VPS and Enterprise WordPress Hosting customers over the last 2 years. The first being some form of “ZOMG this thing is fast!” and the other being “Why do I have to wait 2 days for my VPS?” Regarding the first: You are welcome. Regarding the…
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We benchmarked Amazon’s new Aurora database for use with WordPress. Results within.
As an Amazon advanced technology partner we get a first look at Amazon’s new products and tools. At last year’s RE:Invent Amazon announced a new database product called Aurora, which promised up to 5x performance gains on the same hardware AND would act as a drop-in replacement to MySQL. While we did see impressive gains…
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Mitigating the support concerns of clients without resorting to the Red Phone approach.
We’ve all seen it in movies; the vaunted Red Phone that the President uses to call a world leader directly to save mankind from global war. It’s the ultimate end-run around the bureaucracy. When first starting out in business most founders by default are answering that red phone and every client has the number. It’s…
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Why doesn’t a Formula 1 car have A/C and leather seats?
I went car shopping not too long ago. We test drove several models and they all had a similar set of options. Leather, A/C, Navigation etc. They were all in the same price range and essentially all did the same the thing, move people and things from A to B. However there were a few…
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Pagely management plugin now in full release.
We previewed our new hosting management plugin a while ago, and today we are happy to announce it is now available on all Pagely hosted sites. We started with a small beta group of customer’s and slowly rolled it out across the system over a number of weeks. Tell me why it is awesome. Okay,…
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Growth: Notable Clients and New Managed WordPress Features
Today we are happy to share a few details on new plan features and highlight our continued success in serving the enterprise WordPress hosting market. As we continue to grow (read our last Growth: post) we have been working on new tools and configurations for our large scale clients, many of which we’ll very soon…
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Growth: Pagely is Scaling Up
Here at Pagely® we talk a lot about scaling, and typically it’s of the hosting variety. Lots of servers, lots of bits and bytes put to work for our clients. Today we’re not here to talk about that, but rather how we ourselves are scaling up. So here’s the scoop. As a company our revenue…
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It’s a marathon not a sprint. Winning at customer service.
Every single hosting company has had an outage, a bad customer experience, or something that has gone wrong to upset a customer. It’s just the nature of the beast. Some companies are able to take their lumps and recover. For some it may become a pattern where even despite their best efforts later on they…